A selection of real work — scrubbed where needed, shared with permission where possible. No mock-ups. No hypotheticals. These are live and running.
Every time a guest arrived, the gate called the property owner's phone. They had to answer, press 9, deal with it — no matter the hour. Late-night check-ins, early arrivals, missed calls that left guests stranded. The gate didn't care what else was going on.
Built a phone number that acts like a smart gatekeeper. Approved numbers call in, the system answers automatically, and sends the exact tones the gate controller needs to open — timed precisely for that specific hardware. No app to download. No code to look up. The gate just opens. The owner gets a text the moment it happens: who called, which number, when. Unknown callers get blocked. Everything is logged.
The owner stopped thinking about gate access entirely. Guests get in without friction, there's a complete record without any effort, and the whole thing runs in the cloud with no hardware to maintain.
Archery tournaments run on precise timing — each end has a set clock, and archers on the lane need to see it clearly. The hardware built for this is expensive. Double X Archery needed the same thing without the price tag.
A custom-built timing system controlled by a computer and displayed live for archers on the lane. Tournament directors get a clean interface to run the show — start the end, pause, reset. The display updates in real time. No proprietary hardware, no licensing. Built from scratch to do exactly what the expensive off-the-shelf boxes do.
Double X Archery runs tournaments on a system they own outright. No vendor dependency, no hardware refresh cycle. It just works.
Scrubbed samples of real assessments, workflow teardowns, and documentation. Names and identifying details removed with client consent.
Identified 4 automation opportunities across dispatch, invoicing, and customer follow-up. Quantified at 22 hrs/week recovered. Priority-ranked with effort vs. impact scoring.
Mapped the agency's full new-client onboarding process (8 steps, 3 people, 4 tools). Reduced handoffs from 11 to 4. Process redesign preceded any automation work.
No pitch. No prep. Tell me what you're working on and I'll give you an honest read.
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